Reference

Privacy Policy for Your Account

This page shows what data we collect, why it stays on file, and how to ask for a correction or deletion.

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jodipanel Privacy Policy for Your Account
REQUEST CHANNELS

Where You Can Reach Us

For privacy requests, we work from the channel tied to your account so we can verify who is asking.

Email support Write from your registered email with the change, deletion, or access request. We will confirm identity first, then reply with the steps or any limits that apply under local law.
In-app chat Use chat when you want a quick privacy question answered during a live session. We can point you to the right form, confirm what details we need, and keep the request on the correct account.
Account form The form in your account area is the cleanest way to send a correction or deletion request. Add the exact detail you want changed, and we will verify it before making any update.
SECURITY AND RETENTION

Data, Cookies, and Account Care

We keep privacy handling tight: collect only the details needed for login, payment checks, fraud control, and support; limit access inside our team; and hold records only as long as the account…

Data collection

We ask for contact details, login details, and the minimum payment fields needed to match deposits or withdrawals. We do not ask for extra data that does not help run your account or answer a request.

Cookies

Cookies keep you signed in, remember language choices, and help pages load with the right session. You can clear them in your browser, though some parts of the site may ask you to sign in again.

Security checks

We may ask for a fresh code, device match, or registered email check before changing account details. That step protects your profile from misuse when someone tries to change privacy settings or contact records.

Payment records

If you use UPI, Paytm, PhonePe, or Google Pay, we keep the transfer trace needed to confirm the entry, answer support questions, and settle disputes. We do not hold payment data longer than needed.

Retention

We keep records while your account is active and for any period needed to handle disputes, fraud checks, tax duties, or legal requests. After that, we delete or anonymise data when the hold ends.

Request changes

Send a request from your registered email or the account form. Tell us what you want changed, removed, or shared, and we will confirm identity before we act and reply with the result.

Privacy Policy Questions You May Ask

These answers cover the main privacy questions: what we collect, how cookies work, how to request changes, and how local law can affect a request. If you want access, correction, deletion, or a payment record check, use the email tied to your account so we can verify it quickly. We then reply through the same channel and explain any record we must keep.

We collect the contact and login details you give us, along with device and session data that help secure the account. We also keep the payment trace needed to match entries and answer support requests.

Cookies remember your session, language choice, and certain settings so the site loads correctly when you return. You can block or clear them in browser settings, but some pages may then need fresh sign-in.

Yes. Send the request from your registered email or account form, tell us what should change, and we will verify your identity before updating anything. That keeps the account protected from unwanted edits.

You can ask, and we will check what can be removed. Some records may stay for dispute handling, tax duties, fraud control, or legal reasons before the rest is deleted or anonymised.

We keep records while your account is active and for as long as needed to answer disputes, complete payment checks, or meet legal duties. After that hold ends, we remove or anonymise the data.

Only when needed with service partners that help us process payments, secure accounts, or meet legal duties. We share the minimum required and expect those partners to protect the data they receive.

Where access or eligibility is discussed, it depends on local law and is available where local law permits. If a request is limited, we explain the reason and the record that must stay.

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